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Build
Your Personal Brand and Expand Your Success By William
Arruda
Since pre-industrial times,
branding has been used to develop strong, enduring relationships with
customers. Diners at Mr Jone's pie shop knew that his pies came with real fruit
and were always given to you with a smile. It made it worth the long walk and
extra two cents.
Today, albeit on a larger, more
global scale, branding continues to provide those same benefits. Volvo is
differentiated from other car companies by its promise of safety and security.
Disney stands for family entertainment. Virgin is irreverent and risk-taking.
But branding is not just for
companies or products any more. In the new millennium, everything is a
brand. London is the world's hippest city. Route 128 in Boston is
"America's Technology Highway," and "Operation Enduring
Freedom" is a branded military operation. Madonna, Martha Stewart and
Richard Branson. Brand. Brand. Brand. That's right, branding is for people,
too.
Personal branding is
essential to professional success today. Gone are the days where your value
as an employee or vendor was linked to your loyalty and seniority. Today,
companies are in a constant state of reorganization in response to the rapidly
changing demands of the market. This modifies the way you behave as employees
or vendors. On a constant basis, you are working with different project
teams, managers, and employees. In a sense, you are functioning like your own
personal corporation. And that means that you have the same need to
differentiate yourself and build demand for your services among your target
markets.
Just as with corporate brands, your
personal brand is your promise of value. It separates you from your peers,
your colleagues, and your competitors. And it allows you to expand your
success. Personal branding is not about building a special image for the
outside world; it is about understanding your unique combination of rational
and emotional attributes - your strengths, skills, values and passions - and
using these attributes to differentiate yourself and guide your career
decisions.
So, whether you are a senior
executive, the president of your own business, or an employee of a company of
any size, managing your brand is critical to achieving your professional goals.
When you have built and nurtured a winning brand, you'll reap the many
benefits, including:
- Understanding yourself better,
- Increasing your confidence,
- Increasing your visibility and
presence,
- Differentiating yourself from
your peers,
- Increasing your compensation,
- Thriving during downturns in
the economy,
- Expanding into new business
areas, and
- Having better, more
interesting jobs and assignments.
Here are three steps to
successful personal branding:
Step 1: Unearth Your Brand.
Give your brand context. Before you can clearly describe your personal brand,
you need to look at the big picture: your vision, and purpose. Your vision is
external. It is the essence of what you see possible for the world. Your
purpose is internal. It is the role you play in supporting that vision. As
Gandhi said, "We must be the change we wish to see in the world."
Additionally, your personal
brand needs to be tied to your goals. Spend some time thinking about how you
would like your life to look in a year. Two years? Five years? Be sure to
document your answers. With your goals set down, and with a real understanding
of your vision and purpose, you can begin the assessment process required to
understand and develop your brand.
Know Yourself.
A successful personal brand is authentic. Thus, you need to know yourself
before you can build a successful brand. If you are creative, dynamic,
outgoing, and whimsical, you will not succeed by communicating the attributes
of the predictable, the steady, and the focused. Much the same as Volvo is
known for being safe, not for being a speedy sports car.
Know Your Competitors.
How can you stand out unless you know those among whom you're standing? In
other words, who are you really competing against? Your current colleagues? A
larger group at your current workplace? Others within your industry? Take
another look at your goals, and take a closer look at your competition. If you
see yourself making major career changes, your competitors are not likely to be
your current colleagues. If you are planning a straight-ahead trajectory to a
more senior position, it may be easier to identify the competition and their
brand attributes.
Know Your Target.
To be successful, it's not enough just to have a personal brand. You need to
communicate it to the right people. It would exhaust your resources to aim for
the world at large. The key to successful personal branding is focus!
Barbara Bix, founder of the
business development and marketing firm BB Marketing Plus, has defined her
target as follows: executives in firms, or business unit directors, who sell
advice, data, or technology, have fewer than 50 employees, earn between $1
million and $10 million in revenue, command an average sales price of at least
$30,000, and depend on senior managers, or perhaps a single salesperson, to get
new business. Now, you may not be able to define your target as narrowly as
Barbara, but you should at least be able to identify specific people or
characteristics of your target audience to help you define your messages. Just
like Mattel knows that their target audience is glued to the television on
Saturday morning, you too must understand how and where you can reach your
audience.
Step 2: Express Yourself.
Describe the essence of your brand. From the results of Step 1 above, start to
create a personal brand profile. List your brand attributes, create a brand
statement and even your personal brand tagline. This will help you as you
develop a plan to communicate your brand.
Find the Right Mix.
Once you know yourself, your competitors, and your target, you can identify the
ideal combination of communications tools that reach your audience effectively.
This can vary widely depending on your goals, but maybe you will want to write
articles or contribute to your internal newsletter. Maybe regular speaking gigs
are more appropriate for your brand. You need to evaluate all possible
communications tools and select the right combination to reach your target
audience.
Mark Everything You Do with Your
Brand.
Whether you're giving a presentation, participating in a meeting, or writing a
report, you never have to leave your brand behind. Always ask yourself how you
can connect your brand to every given situation. Every meeting, every project,
every business trip – every business meal!
Live and Breathe Your Brand.
Live in a state of inquiry for two weeks – to start. Question everything you
do, every tool you use, every article of clothing you wear. Are they consistent
with your brand? Do you have a WAP phone but use a printed calendar or a
handwritten to-do list? Do you carry a briefcase? Make sure everything
communicates the essence of your brand. Get used to living in the inquiry. It's
a tool that will help you keep your brand clear, consistent, and constant.
Step 3: Evaluate and Evolve.
You've identified your brand. You've developed communications tools to reach
your target audience. But how do you measure your brand success?
The key is putting metrics in up
front. If you are an employee of a company, you can use performance
evaluations, and informal feedback from managers and peers. Find a group of
people to use as your focus group: trusted people who will provide truly honest
feedback, perhaps your mentor or a performance coach. If you are a consultant,
provide your clients with feedback forms after every project. Request feedback
on your web site. Get as much INput as you can, to make your OUTput as strong
as it can be.
Evolve.
To remain relevant to their target audiences, all strong brands evolve with the
times. This could mean line extensions (Starbucks is now serving teas;
McDonald's is offering salads). It could be modifying the ways you communicate
your brand (moving from a printed resume to a resume on CD). It could mean
augmenting brand attributes as you continue to grow in your career (much like
Volvo has been adding style to safety in the design of their cars).
Whatever course you take, make
sure your brand continues to be authentic, differentiated, and consistent.
In a world where cities, wars,
CEOs, politicians and highways are branded, you need to think about yourself in
the same terms. So build and nurture your brand. There are three simple steps.
Leading you along one clear path to success.
About the Author: The Founder of
Reach,
William Arruda has worked with brands such as KMPG, Lotus, IBM, and Primark
Corporation, and frequently speaks on brand building and motivation. He holds a
Master's Degree in Education and is the author of two upcoming books: You:
BRAND New – Four Steps to Successful Personal Branding, and Health Without
the Health Club.
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